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Finding Sales Talent

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ToddCohen.com Sales Community,

Finding great sales talent is always a challenge for companies.  Its hard to find the best!

Sourcing and attracting sales talent takes time, skill and the right focus and perspective. I have asked John Smith, Vice President and Partner from Kellen James in Phoenix , Arizona to comment on this for our Sales Community!

I think you will enjoy Johns comments and thought.

Good Selling!

-Todd

Published by Todd Cohen on April 24th, 2008 | Filed under Community of Sales Professionals, Sales Candidates Hiring Models, Sales Coaching | Comment now »


10 Digits Away!

Hello ToddCohen.com Sales Community!

Email is everywhere. It rules our lives, or so it feels at times! I for one am sick of it. I like my voice-more importantly I like hearing other peoples voices! Great sales cultures depend and thrive on effective and consistent (”obsessive”) communication.

Communication is the lifeblood of an organization. When you, as a sales leader have an opportunity to talk or email with someone, what do you choose? Why did you choose that manner of communication? I realize that there are some things that need to be documented, but not everything needs to be in email. I have seen and experienced the vast improvement in communication and effectiveness when the choice is made to pick up the phone, dial those 10 digits and (gasp!) talk to someone.

When someone hears your passion and interest in what they have to talk about, they become motivated and encouraged that you care and are involved as a sales leader! This idea of that everyone is just “10 digits away” becomes more important now that the competition to close business is getting more fierce. . You, as a sales leader, are especially accountable now to communicate better and more effectively with your peers and clients. I encourage each of you to think the next time you are emailing-is it easier to email or to pick up the phone and communicate live?

Good Selling and Good Dialing!

-Todd

Published by Todd Cohen on April 24th, 2008 | Filed under Networking, Sales Communication, Community of Sales Professionals, Sales Coaching | 1 Comment »


Coaching vs. Telling

Hello ToddCohen.com Sales Community, 

Are you in a position to be a coach to someone? The answer is “YES”! It does not matter if you are a  sales manager or an individual contributor.  You can always find an opportunity to coach and offer counsel to other sales professionals in your real and virtual world. I am asked many times about the best way to coach someone?

The first thing that comes to mind is to know the difference between coaching and telling them something. The difference is in delivery and how you “set up” the coaching session. Always begin a coaching session– or as I like to call them “coaching moments” –by asking if you may coach them at  that time?  If you try and lend some coaching when someone  is not ready to listen, then you are just telling them something-and it will not be received in the same way!

Coaching is a two- way conversation and telling is more directive.  Start your coaching sessions the right way and you will see a better result!

Good Selling and Great Coaching!

-Todd

Published by Todd Cohen on April 8th, 2008 | Filed under Community of Sales Professionals, Sales Coaching | Comment now »


Prospecting for Quality Business

Dear ToddCohen.com Sales Community,

Are you prospecting and creating quality business? In other words, are you bringing business to the able that is profitable, actionable and is a win-win for both parties? Let me suggest that as we go forth and prospect and develop business, always ask yourself, “Is this good business?” Does it make business make sense? Can my company deliver it and make a profit? Will it stand out as business that the company can act on and deliver? These are all good questions that great sales professionals constantly challenge themselves with.

It is true that we can get caught between bringing any business to the table and knowing when to bring forth the right business. The pressure to make numbers is intense. Use that focus and energy you bring as sales professionals to making sure that you are surfacing the best business you can.

In the end, your client will be the winner!

Good Selling!

-Todd

Published by Todd Cohen on April 8th, 2008 | Filed under Community of Sales Professionals, Sales Leadership, Sales Training, Sales Excellence, Sales Coaching | Comment now »


Sales Culture Part TWO!

Dear ToddCohen.com Sales Community,

As many of you know, my work and passion is very much about helping companies build successful sales culture. I have been doing some formal and informal research the last few months and have been asking the question” What does sales culture mean to you”? Here are some more answers:

“Sales culture is the sum total of all the informal behavioral interaction between people, within the organization and between the staff and customers. It starts at the top and pervades all levels of the organization. These behaviors will tend to fall into one of these behavioral categories: rigid, coherent or diffuse. Coherent behaviors are the ones that engage people – staff as well as customers – and result, in the end, in growth in the bottom line, so those are the ones you want to identify and encourage if you want a great sales culture. To date, the only tool for measuring coherence is Role-Based Assessment™.” CEO

“Sales culture is a company environment that drives all thinking and efforts towards customer success. This should permeate all levels of the organization from the executive suite to the clerk entering bills. Everyone in the company is in sales, and a great sales culture reinforces that continually.” CEO

“When I think of sales culture, I think about the “presence,” culture, and attitude of my salespeople. Are they IBM blue suit types, very conservative? Are they jovial, witty, make it fun to engage with my company? A great question I was once asked by a coach was “how do I occur to you.” Ask a client that question about your salespeople, and you’ll learn a lot about your sales people’s culture.” CEO

“I did a little thinking about this and I would have to say that the first thing that comes to my mind is environment – that mix of people (the most important) and processes that create an ecosystem where the culture of the organization is sales and customer satisfaction. I think about the environments I have been in and the ones I admire – Xerox and IBM bubble to the top. The organization – technical support, systems engineers, trainers, management, and sales – all work to listen to and meet the needs of the customer.” Director of Product Development

“To me, a sales culture is defined by how well the organization is aligned behind the sales front line. Do sales people have to spend a lot of their valuable time running around trying to get answers or service inside their own company? If so, that’s not an effective sales culture.” Leadership “Guru”

When I think of sales culture it starts at the top. If a company is a sales driven organization…doing everything possible for the customer and seeing the sales people as partners…this is a positive sales culture. You also need a leader of the sales department that can best motive the sales group and marshal the appropriate resources of the company to best utilize the sales culture of the organization for the betterment of the client. Sales Recruiter

Sales culture is about bringing a relationship mindset to the forefront of the entire organization which in turn means understanding what the customer needs, having their best interests at heart, making them feel good about their buying decision and ultimately helping the customer succeed. When the sales culture is dedicated to doing what is in the best interests of clients then it becomes a trust relationship and sales will grow. This is certainly critical to the investment management and pharmaceutical industries that I have been passionate about and holds true for any industry and company. Treasurer, Large Pharma

So, what do you think?

Good Selling!

-Todd

Published by Todd Cohen on April 8th, 2008 | Filed under Community of Sales Professionals, Sales Leadership, Sales Community, Sales Excellence, Sales Coaching | Comment now »


I am Back!

Dear Todd Cohen Sales Community...

Hello! I am back and ready to blog! Thanks to all of you in the ToddCohen.com Sales Community who were sending me emails and calling to see where I was! In short, I learned the hard way that moving and keeping up with your blogging is not easy!

Some updates:

*The new ToddCohen.com is about a month away and I am sure you will like it! Many of you have offered great insight and thoughtful suggestions I thank you! Please keep the ideas coming.

*I am holding off on my next newsletter until the new ToddCohen.com is ready. Stay tuned.

*I am busy writing my next white paper titled ” Creating Great Sales Cultures”. I am sure you will enjoy it and if you are a sales professional who owns the fun job of creating a sales team, you will want to read this paper.

Keep reading the new blogs and continue to let me and your fellow ToddCohen.com sales community members hear from you. You keep this alive.

Talk to you soon!

Good Selling!

-Todd

Published by Todd Cohen on April 8th, 2008 | Filed under Community of Sales Professionals, Sales Leadership, Sales Community, Sales Excellence, Sales Coaching | Comment now »


Quality vs. Quantity

Dear Sales Community,

Which do you think is better? Quantity of sales calls or the quality of sales calls? As one who was raised (in sales) in a time when we were strictly measured against metrics, one might say that making many calls is the most important thing. Make as many calls as you can and you will be successful. I do agree that activity is critical and a key party of being a successful sales professional! In fact, in the world of sales management this is still very important-making sure that your team is keeping activity high. That has not changed.

However, times have changed in some ways.  In many cases, what we sell has gotten more complex and more challenging. We have to work harder to get to the right person and it takes time and patience to build the right relationship and advance a complex sales campaign. This in and of itself means much more than making many calls. It means making the right calls. It means making calls that are of high quality to the right people; that we resonate with our clients and prospects and we come away with concrete action items. In this case, it is not just about making many calls, it is about using our time and our clients time wisely.

Please do not stop making calls and keeping the activity high. This is still the lifeblood of a sales professional! Please do think about the quality of the calls and how much making the right calls will accelerate the sales cycle.

As always, let me know what you think.

Good Selling!

-Todd

Published by Todd Cohen on March 3rd, 2008 | Filed under Community of Sales Professionals, Sales Metrics, Sales Leadership, Sales Community, Sales Excellence, Sales Coaching | Comment now »


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