*We would just like to say that as a different generation cohort digital communication is almost embedded in our DNA. As much as our generation DNA NEEDS digital communication, we at Image Creative Organization get far better results which result in positive outcomes when using voice-to-voice. We posted your piece on our blog!

Thank you and keep blogging,

Daniel McLennan & Maria Ferrato
Image Creative Organization
Imagecreativeorganization.com

I have frequently made a mental excuse for using e-mail to allow my contact to prepare for my message. WRONG!

Hearing my voice and enthusiasm brings my contact into a proper context much more effectively than e-mail. Interpreting written words takes more mental energy, because we often try to second-guess what the writer really meant. The tone of our voice sorts that out much more efficiently.

I had a quick question, used 10 Digits Away, got a quick answer AND enjoyed talking with you.

Thanks for a great reminder.

Everyone enjoys a pat on the back and too few of us in the management ranks utilize this increasingly important tool (and yes, I include myself in this category). For many it’s a fear of being too complimentary and giving the impression of not setting high expectation. But from the receivers perspective, it’s needing to know that I’m on track and if you the manager are acknowledging and supportive, I’ll knock down walls for you! It has been my experience based on 20+ years in sales management that you can seldom over communicate good news and compliments on a job well done!

Thanks for another “Job well done, Todd!”