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Systems Driven

By toddcohen - June 30th, 2008
Published in: Community of Sales Professionals, Matrix Organization, Sales Coaching, Sales Communication
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Hello Sales Community- How many times have we as sales professionals heard the complaint that we could not get a deal done because there was some issue with the systems at our company?  I once worked for a company that had no less than 17 billing systems!   Yes, you read that right!  17 separate and discreet billing systems. In this era of mergers and acquisitions, companies are buying each other long before they think about how to merge and integrate billing systems to make it easy for the client to do business.    Now, you may be asking yourself...."is this another Todd rant"....?  Well, sort of.  We as sales professionals cannot let this back office dysfunction get in the way of us bringing great solutions to clients problems. Just today I was taking to a coaching client of mine ...

Holy Matrix Batman!

By Todd Cohen - August 20th, 2007
Published in: Community of Sales Professionals, Matrix Organization, Networking, Sales Communication, Sales Community, Sales Excellence, Sales Teams
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Cheesy title-granted, but it was what just came to mind when I was reading some responses to my earlier blog on Great Sales Leaders. One of our sales community members was remarking about managing a team of people when none of that team actually report to him. This is one version of the classic matrix organization which is a challenge to understand and "get" and takes skill to manage. Personally I have worked for several matrix organizations and it is a unique way to work. It is of course funny to me when I bring this up to different sales professionals and I get a blank stare and some of them think ...

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